Effective date: 15/03/2002
1. Introduction
Ayeza Craft (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights.
2. Who we are
Business name: Ayeza Craft
Address: [Insert business address, e.g., Aligarh, Uttar Pradesh, India]
Email: [info@ayezacraft.com]
Phone: +91 63950 16196
3. Information we collect
We collect only what we need to provide and improve our products and services:
a. Personal information you give us
- Name, email address, phone number, shipping and billing address.
- Payment details (processed securely by our payment partners; we do not store complete card details on our servers).
- Account password and profile information if you create an account.
- Order history and preferences.
b. Technical & usage information
- IP address, browser type, device information, cookies, pages visited, and other analytics data collected via cookies and similar technologies.
c. Optional data
- Reviews, product photos you upload, and messages you send to our customer service.
4. How we use your information
We use your data to:
- Process and deliver orders, manage returns, and handle payments;
- Communicate order confirmations, shipping updates, and replies to inquiries;
- Improve our website, products, and services;
- Personalize shopping experience and marketing (only if you opt in);
- Prevent fraud and protect the safety of our users and business.
5. Legal basis for processing (where applicable)
We process personal data to perform the contract (fulfil orders), to comply with legal obligations, and—when you consent—to send marketing communications. For fraud prevention and site security we rely on legitimate interests.
6. Sharing and disclosure
We may share your information with:
- Payment processors and banks to process payments;
- Logistics and courier partners to fulfill orders;
- Service providers (e.g., hosting, analytics, email delivery) under strict data processing agreements;
- Law enforcement or regulators when required by law;
- Another company if our business is sold or merged (you will be notified).
We never sell your personal information to third parties.
7. Cookies and tracking
We use cookies and similar technologies for essential site functionality, analytics, and (with consent) marketing. You can control or disable cookies via your browser settings, but some features may not work without them.
8. Data retention
We retain personal information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Typical retention: order & transaction records retained for [insert years; e.g., 7 years] for tax and legal purposes.
9. Security
We implement reasonable technical and organizational measures (encryption, access controls) to protect personal data. However, no online method is 100% secure; we cannot guarantee absolute security.
10. Your rights (where applicable)
Depending on your jurisdiction, you may have rights to: access, correct, update, delete your data, restrict or object to processing, and request portability. To exercise these rights, email: [info@ayezacraft.com].
11. Marketing preferences
You can opt out of marketing communications at any time using the unsubscribe link in emails or by contacting [info@ayezacraft.com].
12. Children
Our website is not intended for children under 16. We do not knowingly collect personal data from minors.
13. Changes to this policy
We may update this Privacy Policy. We will post the revised policy with a new effective date. Significant changes will be notified by email or site notice.
14. Contact us
If you have questions about this policy or data requests, contact:
Email: [info@ayezacraft.com]
Address: Shahjamal Aligarh