Effective date: 15/03/2026
1. Introduction
These Terms & Conditions (“Terms”) govern your use of the Ayeza Craft website and purchase of products. By using our website and placing an order you agree to these Terms.
Business name: Ayeza Craft
Website: [https://www.ayezacraft.com] (replace with your URL)
Email: [info@ayezacraft.com]
Address: [Insert business address]
2. Definitions
“Buyer”, “Customer”, or “you” refers to anyone who purchases goods from Ayeza Craft. “Products” means items sold on the site.
3. Orders & acceptance
- Order placement on the website constitutes an offer to buy. Acceptance occurs when we accept your order and provide an order confirmation email.
- We reserve the right to refuse or cancel any order for reasons including product unavailability, errors in pricing, or suspected fraud.
4. Prices & payment
- Prices shown are in INR and exclude applicable taxes unless stated.
- We accept payment methods listed at checkout (credit/debit cards, UPI, net banking, wallets). Payment is processed by third-party gateways; your bank statements will show the payment partner name.
- We reserve the right to change prices, correct errors, and update product information at any time.
5. Product information & images
- We aim to display product images and descriptions accurately. However, handcrafted items may vary slightly in color, texture, or finish due to natural materials and artisanal processes.
- Slight variations are not defects and are part of the product’s handmade character.
6. Shipping, delivery & risk
- Delivery timelines are estimates. Risk of loss for items passes to the buyer upon delivery. Until delivery, we are responsible for the items.
- If you refuse delivery or provide an incorrect address, we may charge for return shipping and re-delivery.
7. Returns, refunds & cancellations
- Returns and refunds are handled according to our Refund & Returns Policy (link to that page). Read that policy for detailed instructions.
8. Warranties & disclaimers
- We warrant that products will conform to the description at the time of sale.
- Except as expressly stated, no other warranties are given (express or implied). We are not responsible for indirect, incidental, or consequential damages.
9. Liability limitation
To the fullest extent permitted by law, Ayeza Craft’s liability for any claim relating to products or services is limited to the purchase price paid for the relevant product(s).
10. Intellectual property
- All content on the site (text, images, logos, designs) is owned by or licensed to Ayeza Craft and protected by applicable intellectual property laws.
- You may not copy, reproduce, or use our content for commercial purposes without prior written permission.
11. User accounts and security
- If you create an account, you are responsible for keeping your password secure and for all activity on your account. Notify us immediately of any unauthorized use.
12. Privacy
Your use of personal data is governed by our Privacy Policy (link to privacy page).
13. Force majeure
We are not liable for delays or failures caused by events beyond our reasonable control (strikes, natural disasters, pandemics, carrier delays, government actions).
14. Governing law & disputes
These Terms are governed by the laws of India. Any dispute shall be resolved through good-faith negotiation. If unresolved, disputes shall be subject to the exclusive jurisdiction of courts in [Aligarh, Uttar Pradesh] (replace if different).
15. Changes to Terms
We may revise these Terms from time to time. We will post the updated Terms with a new effective date. Continued use of the site after changes constitutes acceptance.
16. Contact information
For questions about these Terms, contact:
Email: [info@ayezacraft.com]
Address: Shahjamal Aligarh
Phone: +91 63950 16196